Privacy Policy

This Privacy Policy describes how Pressure Washing Round Rock ("we," "us," or "our") collects, uses, and shares information when you visit pressurewashingroundrock.com (the "Site") or submit a quote request or contact form through the Site. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

When you submit a quote request, contact form, or survey on our Site, we collect the information you enter, which may include:

• Full name
• Phone number
• Email address
• Property address or general service location
• Type of service requested
• Project timeline or scheduling preference
• Property type (residential, commercial)
• Any additional notes you provide in the message field

Providing this information is voluntary. However, without it we cannot respond to your quote request or connect you with a local service provider.

Information collected automatically

When you visit the Site, our web server and hosting provider may automatically collect standard technical information, including your IP address, browser type, device type, pages visited, and referring URL. This information is used for site security, performance monitoring, and aggregate traffic analysis. We do not use this data to identify you individually.

Cookies

The Site may use essential cookies necessary for basic functionality. We do not currently use advertising cookies, behavioral tracking cookies, or third-party retargeting pixels. If this changes, this policy will be updated accordingly.

2. How We Use Your Information

Information you submit through a quote request or contact form is used exclusively for the following purposes:

• Responding to your request — we use your contact information to follow up on your quote request by phone, text, or email
• Connecting you with a local service provider — this Site operates as a lead generation platform; quote requests are forwarded to a licensed local pressure washing contractor serving the Round Rock, TX area who will contact you to confirm your appointment and provide your estimate
• Internal record-keeping — submitted information is stored in our customer relationship management (CRM) system for the purpose of tracking and managing quote requests
• Service-related communications — we may contact you to confirm appointment scheduling, follow up on an estimate, or request feedback after service is completed

We do not use your information for unsolicited marketing unrelated to your request, and we do not sell your information to third-party advertisers or data brokers.

3. How We Share Your Information

Local service providers

This Site is a lead generation platform. When you submit a quote request, your contact information and service details are shared with the licensed local contractor who fulfills pressure washing services in Round Rock, TX. This sharing is the core purpose of your submission — it is how we connect you with someone who can provide your requested service. The local service provider receives your name, phone number, email address, service type, and property location.

Service providers and software platforms

We use third-party software to receive, store, and manage quote request submissions. These platforms process your information on our behalf under confidentiality obligations. They include:

• CRM and lead management software — stores and routes your submitted contact information to the appropriate service provider
• Email delivery services — used to send internal notification emails when a form is submitted
• Web hosting services — our hosting provider processes the technical data associated with your visit and form submission

We do not share your information with any third party beyond what is necessary to respond to your request and deliver the requested service.

Legal requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, our users, or the public.

4. Data Retention

We retain submitted contact information for as long as necessary to fulfill the purpose for which it was collected — typically the duration of the service relationship plus a reasonable administrative period. Quote requests that do not result in scheduled service are typically retained for up to 12 months. You may request deletion of your information at any time by contacting us using the information in Section 8.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access — the right to request a copy of the information we hold about you
• Correction — the right to request correction of inaccurate information
• Deletion — the right to request deletion of your information, subject to legal obligations
• Opt-out of communications — you may opt out of non-essential communications from us at any time by replying "STOP" to any text message or using the unsubscribe link in any email

Residents of California have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any CCPA rights, contact us as described in Section 8.

6. Children's Privacy

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this Site, please contact us and we will delete it promptly.

7. Third-Party Links

The Site may contain links to third-party websites (for example, links to neighborhood association pages or local resources). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise any rights described above, or wish to request deletion of your information, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.